HELP

General Information
Supported Image Formats

Effector supports the following image file formats: JPEG (JPG), PNG, WEBP, HEIC, HEIF, TIFF, CRW, CR2, DNG, ARW, RAF, NEF and ORF.

File Size Limitations

The maximum file size allowed is 40 megabytes per image.

Image Resolution Limitations

The maximum image resolution supported for all supported file formats is 25 megapixels (25,000,000 pixels precisely). Watermark images are limited to a maximum of 4.4 megapixels (4,423,680 pixels precisely).

Possible Reasons Why An Image May Fail To Process
There are few reasons why image processing can fail. They include the following:
  • The uploaded file is not an image file
  • The uploaded image file format is not supported
  • The uploaded image file exceeds the acceptable maximum resolution and/or size (for its use case)
  • You are tying to process an image that is larger than 12 megapixels in resolution and you have run out of image processing credits
Free Usage

Images equal to or less than 12 megapixels (12,000,000 pixels precicely) in resolution are free to process forever. While images with resolutions greater than the aforementioned resolution will require credits to process . However, registered users have access to access to 10 free image processsing credits every day that they can use to process images that are greater than 12 megapixels in resolution.

File Retention Period

For logged in users, the original (input) images you upload for processing are deleted immediately after processing and also in the case of a failed attempt. Processed images (outputs), however, are kept for twenty four hours after which they are automatically deleted. For non logged in users, the original (input) images you upload for processing are deleted immediately after processing and also in the case of a failed attempt. Processed images (outputs), however, are kept for just one hour after which they are automatically deleted.

Contact Support

Send a message to us at support@hyperridge.dev.

Watermark Tool
Supported Image Formats

JPEG (JPG), PNG and WebP.

Format Conversion Tool
Supported Source Image Formats

JPEG (JPG), PNG, WEBP, HEIC, HEIF, TIFF, CRW, CR2, DNG, ARW, RAF, NEF and ORF

Supported Output Image Formats

JPEG (JPG), PNG and WEBP.

Compression Tool
Supported Image Formats

JPEG (JPG) and WebP.

Greyscale Tool
Supported Image Formats

JPEG (JPG), PNG and WebP.

Transparency Tool
Supported Image Formats

PNG.