Help | Effector

Which Image formats are supported?

JPEG (JPG), PNG and WEBP.

Is there a limit to image resolutions and sizes?

Yes. JPEG (JPG) images that can be processed are limited to 25 megapixels (25,000,000 pixels precisely) in resolution and a maximum of 25 megabytes in file size per file while PNG and WEBP images that can be processed are limited to 8.8 megapixels (8,847,360 pixels precisely) in resolution and a maximum of 25 megabytes in file size per file. Watermark images are limited to a maximum file size of 2 megabytes and a maximum resolution of 4.1 megapixels (4194304 pixels precisely).

Some of my images failed to process. What went wrong?

There are few reasons why image processing can fail. They include the following:

The uploaded file is not an image file
The uploaded image file format is not supported
The uploaded image file exceeds the acceptable maximum resolution or size for the format or use case
You have run out of image processing credits

Can I use the service for free?

Yes. You have access to 5 free image processsing credits every day.

How long do you keep my files for?

The original (input) images you upload for processing are deleted immediately after processing or, in the case of a failed attempt, the file is also deleted immediately. Processed images (outputs), however, are kept for 24 hours after which they are automatically deleted.

How do I reach out to the support team?